You can check the status of the compensation on “My Orders” section in the details of the dispute. If the terms expired and you didn’t get a refund, contact AliExpress support again. Is It Possible to Open the Dispute Again? Unfortunately, there is no such an opportunity. The dispute can be opened only once and you can edit it 4 times. All the opinions I've read here say not to accept the PP refund because they can just get the money back later via PP after you cancel the Aliexpress dispute. But I think if you ask for a friends and family PP transfer, that cannot be disputed by them on PP. If you do, and then something goes wrong, there is no way you can get a refund. The product may be lost during shipment, and your customer will report that he did not receive it. If this happens, you cannot file a complaint in AliExpress and demand a refund because you said you already received it. You can specify the amount of the refund and other details when opening the dispute. Go to the “My Orders” section. Select the necessary order. Click “Details”. Click “Open dispute”. Make sure to specify the reason why you’d like to get a refund. Ideally, attach a screenshot of the faulty product. LowFiGuy7. • 3 yr. ago. The Ali dispute closed because you made a claim on PayPal. It happens with eBay too. If you ask for a refund and the seller accepts, but doesn't pay return shipping even though they said they would in the ad. As soon as you open a claim with PayPal it'll close the refund on eBay. It's probably better to dispute on Ali If you cancel within 2 hours of payment and the order has not yet shipped, you can claim a full and immediate refund. Resolution support If there's a problem with your refund, we will help mediate to get your money back. Free returns new process. Previously, when a seller offers free returns on an item, to get a free return all you needed to do was lodge a dispute. Click no longer need an item, and the free return label would pop up and you could return it to your local depot. A relatively seamless process. IntelligentLake. • 3 mo. ago. Don't extend the order time, if the seller doesn't ship, you'll get a refund, then order the same item from another store. You can try to cancel if you don't want to wait, but cancelling is not a right, the seller has to agree with it too if you send a cancellation-request, so that doesn't work either. Vay Nhanh Fast Money.

can you get a refund on aliexpress